Order from VPN/Proxy
Available for Premium and Enterprise Plan
Overview
This field allows users to know whether an order was placed by a VPN/Proxy customer or not
This field displays one of two values:
Yes: The order was placed by a customer using VPN/Proxy
No: The order was placed by a customer not using VPN/Proxy
Note
Data in the "Order from VPN/Proxy" column is sourced from Proxycheck, while data in the "Fraud Score" and "Order Type" columns is provided by Shopify.
Therefore, there are 2 cases that can happen:
Case 1: A high-risk order doesn't necessarily mean it was placed by a VPN/Proxy user
An order from a normal person who does not use a VPN/Proxy can still be marked as a high-risk order, the reasons may be as follows:
Incorrect Order Information: Customer or delivery details may be inaccurate or inappropriate.
Payment Issues: Credit card rejection or payment-related problems.
Unusual Shopping Patterns: The Shopify system may perceive a higher risk if there are abnormal shopping behaviors, like placing numerous orders immediately after creating an account.
Linked to Previous Fraud: The order may be associated with previously identified fraudulent orders.
Case 2: An order placed by a user using a VPN does not necessarily mean that the order is high-risk
A normal user, using VPN to shop and order, the reasons for this case can be explained as follows:
Security and Privacy Concerns: Users commonly leverage VPNs for enhanced online privacy and data security.
Bypassing Geographic Restrictions: VPNs enable users to access restricted online content in different countries.
Secure Public Network Usage: VPNs are used for protection when connecting to public Wi-Fi networks in places like cafes or airports.
Overcoming Organizational Restrictions: In workplaces or educational environments, VPNs may be employed to surpass network restrictions.
IP Address Concealment: Users might use VPNs to keep their IP addresses anonymous, avoiding tracking from websites or online advertisements.
Last updated
Was this helpful?