Features related FAQ

1. What are the differences between the blacklist and the whitelist?

Please check the comparison table below:

Blacklist
Whitelist

Function

All items in the blacklist will be blocked from your website

All items in the whitelist will always have access to your website

Hierachy

Adhere to items in the whitelist

Override items in the blacklist

Priority

Low

High

Exception

Items will not be blocked if they're also on the whitelist

Items will still be blocked if they use VPN/Proxy connections

A quick way to understand how they work together is: If you add Australia into the blacklist and an Australian IP address to the whitelist, only that Australian IP address will have access to your website (others will be blocked).

2. What happens when you block and redirect the same IP address or a country?

When you both block and redirect the same IP address or a country, whichever rule you add first will be applied to your store.

For example: If you block country A first, then redirect users of country A to Google, the blocking rule will be applied to your store.

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