Fraud Orders

Available on Shopify

Overview

We are happy to introduce the fraud orders function that will allow you to analyze the risk level of each order, uncover IP addresses, and limit bad guys from destroying your store. Our feature, integrated with Shopify’s data, provides comprehensive insights to help you make informed decisions to enhance your store's protection.

To view the data, you need to grant Blockify permission to read your orders by clicking the grant permission button in the warning banner.

Process old orders features

How does this feature work?

You will enter the number of days you want our app to sync your old orders. For example, if you enter 30 days, it means that our app will sync all your orders from 30 days ago

This feature is not required. So if you do not want to sync old orders, our app will only display the order starting from the moment you grant permission to our app.

You will only be able to sync orders up to 60 days.

Fraud order analytics

The fraud order analytics table will include the following information:

  • Order name

  • Created time: Order time

  • Fraud order score: A number between 0 and 1 is assigned to the order. The closer the score is to 1, the more likely it is that the order is fraudulent.

  • IP address of a person placing an order

  • Order type: According to Shopify’s database, we provide you with a fraud score for each order ranging from 0 to 1

    • Score below and equal to 0.3 can be considered low-risk

    • Score between 0.3 and 0.6 can be considered medium-risk

    • Address with scores above 0.7 are considered high-risk

  • Action: Add IP address to the blocked list. When you click action, IP will be added to your blacklist

According to the Shopify information, if your store is on the Basic Shopify plan and you don't have Shopify Payments, your data will not have information about fraud score and order type. Learn more about Shopify's fraud analysis

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